Two distinguished Global Finance awards, Best Bank in India 2025 and World’s Best Consumer Bank 2025, have been given to State Bank of India. These honours emphasise SBI’s technology leadership and wide service reach throughout India, while also acknowledging the company’s dedication to innovation, financial inclusion, and customer excellence.
The worldwide newspaper Global Finance has recognised the State Bank of India (SBI) with the “World’s Best Consumer Bank 2025” title, marking a noteworthy accomplishment for the banking industry in India. This honour highlights SBI’s progress in customer outreach, digital banking, and financial inclusion.
The Award’s History
- Every year, the New York-based journal Global Finance honours banks for their outstanding customer service, innovation, and performance.
- By winning the titles of “World’s Best Consumer Bank” and “Best Bank in India” for 2025, SBI reaffirmed its position as the industry leader in consumer banking and its contribution to the revolution of financial access in India.
- The award was presented during the annual World’s Best Banks ceremony, which took place in conjunction with the World Bank and IMF Meetings in Washington, D.C.
Why SBI Was Selected
SBI’s international recognition was influenced by a number of things,
Leadership in Digital Banking: To improve accessibility, SBI has made major advancements in voice banking in regional languages, mobile banking, and onboarding technologies.
Huge Customer Base: SBI oversees one of the biggest banking networks in the world, with over 520 million clients and 65,000 new clients added every day.
Customer Focus: To offer a tailored and inclusive banking experience, the bank has made investments in omnichannel models and AI-driven solutions.
Tech-Enabled Infrastructure: Its main mobile app is one of the most popular financial apps in India, with over 100 million users with 10 million monthly active users.
Importance to the Banking Sector and India
For the banking sector in India, this designation marks a significant milestone.
- It enhances India’s reputation as a nation that can develop extensive, cutting-edge digital banking services.
- shows how innovative and competitive public sector banks can be on a global scale.
- highlights how crucial digital transformation and financial inclusion are becoming to the banking industry.
- demonstrates how important technology and client focus are to contemporary banking operations.
The Role of SBI in Indian Banking
SBI, the biggest bank in India, has almost 23,000 branches, 62,200 ATMs, and more than 76,800 business correspondent outlets. It also has a 27.7% stake in home loans and a 19% share in vehicle loans. With advances of Rs 42.54 lakh crore and a CASA ratio of 39.36%, its deposit base surpassed Rs 54.73 lakh crore. More than 30 lakh families have been able to fulfil their housing aspirations thanks to SBI’s home loan portfolio alone.
Global Finance World’s Best Banks 2025 Awards
The Global Finance World’s Best Banks 2025 awards recognized top banks worldwide for their innovation, stability, and customer-focused strategies during a year of economic resilience and digital transformation. Now in its 32nd edition, the awards highlighted banks that performed exceptionally in digitalization, sustainable growth, and inclusive finance.
Top Winners:
- World’s Best Bank 2025: Societe Generale
- World’s Best Corporate Bank: Banco Bilbao Vizcaya Argentaria (BBVA)
- World’s Best Consumer Bank 2025: State Bank of India (SBI)
These honours show how the global banking industry is changing, redefining excellence in financial services by striking a balance between technology, transparency, and trust. By establishing a standard for consumer-focused banking globally, SBI’s designation as the World’s Best Consumer Bank 2025 highlights its leadership in digital banking and financial inclusion.